Privacy Policy
Last updated: 2026
Terrible Baby respects your privacy. This policy explains what information we collect, how we use it, and how we look after it when you visit our website, place an order, contact us, subscribe to our mailing list, or submit work to us.
For the purposes of this policy, “Terrible Baby,” “we,” “us,” and “our” refer to Terrible Baby, a photography publisher based in Nashville, Tennessee, USA.
You can contact us at: hello@terrible.baby
Information We Collect
We may collect personal information when you:
place an order through our website
create or submit a customer enquiry
sign up to our mailing list
submit a project, portfolio, or proposal
contact us by email or through our website
browse or interact with our website
This information may include your name, email address, shipping address, billing address, phone number, order details, payment-related information, correspondence, and any materials you choose to send us.
For submissions, this may include your name, contact details, artist statement, biography, project description, images, PDFs, links, and any other information included in your submission.
How We Use Your Information
We use your information to:
process and fulfil orders
arrange shipping and delivery
send order confirmations, receipts, and delivery updates
respond to enquiries
manage returns, refunds, or delivery issues
review submissions
send newsletters or updates, where you have chosen to receive them
improve our website, shop, and customer experience
keep appropriate business, tax, accounting, and legal records
protect our website, customers, and business from fraud or misuse
We only use your information where we have a reason to do so, such as fulfilling an order, responding to a request, reviewing a submission, complying with legal obligations, or communicating with you where you have given us permission.
Payments
Payments made through our website are processed by third-party payment providers such as Stripe or any other payment service we use.
We do not store your full card details. Payment providers may collect and process payment information in order to complete the transaction, prevent fraud, handle disputes, and comply with their own legal and security obligations.
Shipping and Delivery
To fulfil your order, we may share necessary delivery information with shipping providers, fulfilment partners, postal services, couriers, or customs authorities.
This may include your name, shipping address, email address, phone number, order contents, and any information required to deliver your order.
Mailing List
If you subscribe to our mailing list, we may use your email address to send you news, book announcements, events, releases, or other updates from Terrible Baby.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Submissions
If you submit work to us, we will use the information and materials you provide to review your project and consider whether it may be a good fit for Terrible Baby.
We may keep submission materials for future reference, but we will not publish, reproduce, sell, or otherwise use your submitted images or materials without your permission.
Please do not send sensitive personal information or original physical materials unless we have specifically requested them.
Cookies and Website Data
Our website may use cookies and similar technologies to help the site function, process orders, understand how visitors use the website, improve performance, and support basic analytics or marketing tools.
Cookies may collect information such as your IP address, browser type, device information, pages visited, referring links, and how you interact with the site.
You can usually manage or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.
Who We Share Information With
We do not sell your personal information.
We may share necessary information with trusted service providers who help us operate the website, process payments, fulfil orders, send emails, manage analytics, provide customer support, or maintain business records.
These may include:
website hosting providers
payment processors
shipping and fulfilment providers
email newsletter platforms
accounting, tax, or administrative services
legal or professional advisers where necessary
We may also disclose information if required to do so by law, regulation, legal process, or to protect the rights, safety, or property of Terrible Baby, our customers, or others.
International Orders
If you place an order from outside the country where we operate, your information may be processed or shared internationally as needed to fulfil your order, process payment, arrange delivery, or comply with customs requirements.
How Long We Keep Information
We keep personal information only for as long as necessary for the purpose it was collected, including to fulfil orders, respond to enquiries, manage submissions, maintain business records, comply with tax or legal obligations, resolve disputes, and protect our business.
Submission materials may be kept for future reference unless you ask us to delete them.
Newsletter information is kept until you unsubscribe or ask us to remove it.
Your Rights
Depending on where you live, you may have rights over your personal information, including the right to request access to the information we hold about you, ask us to correct it, ask us to delete it, object to certain uses, withdraw consent, or request that we stop sending you marketing emails.
To make a request, contact us at: hello@terrible.baby
We may need to verify your identity before responding to certain requests.
Security
We take reasonable steps to protect the personal information we hold. However, no website, email system, or online service is completely secure. Please avoid sending sensitive personal information to us by email unless necessary.
Children
Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact
For questions about this Privacy Policy or how we handle your information, contact:
Terrible Baby
Email:hello@terrible.baby